Support

Frequently asked questions

How does the recipient redeem their gift?

They show the code (or the link) at the merchant. Each gift card is redeemed once, for its full value.

I didn't get my code

Check the Sent receipt for the transaction — if delivery failed, you can correct the number or email and resend from there. Still stuck? Message us on WhatsApp with the reference code.

What if there's a problem with a merchant?

Message us on WhatsApp with the reference code and what happened. We'll look into it.